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Participatory Design to Create Digital Technologies for Batik Intangible Cultural Heritage in HCI Conference 2021, Washington DC

The research publication entitled “Participatory Design to Create Digital Technologies for Batik Intangible Cultural Heritage. The Case of iWareBatik”  was presented at Human-Computer Interaction virtual conference in Washington on July 25th, 2021. The paper was published by Springer in the Lecture Notes in Computer Science (LNCS) Journal in the Special Issue of “Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development“.  Written by Puspita Ayu Permatasari (Indonesia) and Lorenzo Cantoni (Switzerland), the authors revealed the process of participatory design in the development of iWareBatik website and application based on a series of interviews with key stakeholders and a survey conducted on 191 Indonesian and international respondents. The paper is available at this link.  

The study of this research publication was realized thanks to the support of Indonesian LPDP (Lembaga Pengelola Dana Pendidikan) Endowment Funds Scholarships, Ministry of Finance, Republic of Indonesia and the UNESCO Chair in ICT to develop and promote sustainable tourism in World Heritage Sites USI – Università della Svizzera Italiana, Switzerland.

The implementation of conceptual frameworks
outlined in this study may serve as a guide and an illustration for the design practitioners,
in order to perform benchmarking analysis, identify the needs of the stakeholders
through iterative refinement, manage the design transition, treat all the requirements
and conflicts into applicable solutions, and accordingly build an effective user experience
of digital technology.

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Permatasari, P. A., Ningrum, F. U., Uriawan, W., & Cantoni, L. (2023). More Than Words: Evaluating iWareBatik Digital Technologies in the Perspective of Heritage Tourism. In L. Bassa (Ed.), Combining Modern Communication Methods With Heritage Education (pp....

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